Now Offering Residential Plumbing
Tommy Bynum Heating & Cooling now provides residential plumbing service in Gastonia and across Gaston County: plumbing repairs, drain cleaning, leak detection, pipe repair, re-piping, water heater replacement and service, plus faucets, toilets, and garbage disposals. Gastonia homeowners have trusted us with their heating and air since 1979.
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Plumbing Services We Provide in Gastonia
We cover residential plumbing repair and installation across Gastonia and Gaston County. Pick the service closest to your problem, or call (704) 825-4463 and describe it.
Plumbing Repair
Leaks, broken fixtures and supply lines anywhere in the house.
Drain Cleaning
Slow and blocked sinks, tubs, showers, toilets and laundry lines.
Leak Detection
Hidden leaks in walls, under floors and on the line from your meter.
Pipe Repair
Burst, frozen and leaking pipes.
Repiping
From one failing run to the whole house.
Toilet Repair & Installation
Toilets that run, leak, flush weakly or rock, plus new installs.
Faucet Repair & Installation
From a steady drip to a brand-new faucet.
Garbage Disposal Repair & Installation
Jammed, humming or leaking disposals, repaired or replaced.
Water Heater Repair
No hot water, error codes and yearly maintenance. Gas, electric and tankless.
Water Heater Replacement
Gas and electric tank replacements and tankless installs.
What Should You Do Before the Plumber Arrives?
Shutting off the water is the first move for almost any active leak, and it’s the one thing that limits the damage before anyone arrives. For a leaking water heater, close the valve on the heater and cut its power or gas. For a running toilet, close the supply valve behind it. If sewage is backing up, stop running water everywhere in the house. The table below covers the calls we get most.
SITUATION
WHAT TO DO FIRST
Water pouring from a pipe, fixture, or wall
Shut off the main water valve to the house, then call us
Sewage backing up into a tub, shower, or floor drain
Stop running water anywhere in the house, then call us
Water heater leaking from the body of the tank
Shut off water to the heater, cut its power or gas, then call us
No water at all, anywhere in the house
Check with Two Rivers Utilities at 704-866-6843. If their main is fine, call us
One slow or gurgling drain
Skip the chemical drain cleaner. It can damage the pipe you are trying to clear
Toilet running constantly
Close the supply valve behind the toilet to stop it wasting water
Dripping faucet
Note whether it drips on hot, cold, or both. It tells us which part failed
Water pressure dropping across the whole house
Check whether it is one fixture or all of them before you call, if you can
What Does a Plumber Cost in Gastonia?
Plumbing prices in Gastonia are driven less by the fixture than by how hard it is to reach. A visible leak on exposed pipe, a running toilet, or a disposal swap are short visits. Drain cleaning depends on how far down the clog sits. A water heater replacement is usually a half day plus the cost of the unit. Re-piping is priced by the house, not the hour. That’s why it’s important to get a quote from someone who has actually looked.
Three major cost factors:
Access
A leak under a slab or inside a finished wall costs more than the same leak on exposed pipe in a crawl space, because most of the work is reaching it.
What the pipe is made of
Repairs on copper and PEX are straightforward. Older galvanized steel is often too corroded to take a clean repair, which is when a partial re-pipe becomes the cheaper answer over any reasonable time frame.
One fixture or the whole system
A single slow drain is a drain cleaning. Several fixtures backing up at once usually points further down the line, and that is a different job.
We quote before we start.
Where Your Plumbing Ends and the City's Begins
Water and sewer service inside Gastonia is provided by Two Rivers Utilities, the city-run utility formed in 2011 when Gastonia and Cramerton consolidated their systems. As a general rule in municipal systems, the water meter is the dividing line: the utility maintains the main and the service line up to the meter, and everything from the meter into your house is yours.
Call us if the problem is on your side of the meter
Anything from the meter inward is your plumbing, and that is what we work on. If you aren’t sure which side it is on, the fastest test is to shut off the valve at your house and see whether the meter keeps turning. If it does, water is moving somewhere between the meter and the shutoff. Call us and we’ll find it.
Call Two Rivers Utilities first if:
- You have no water and your neighbors do not either
- Water is bubbling up in the street, the right-of-way, or near the meter box
- You want your meter read or checked for accuracy
- Your bill spiked and you have found no leak inside
Plumbing Questions From Gastonia Homeowners
We do not charge by the hour. Plumbing work is quoted per job, and you get the price before anyone starts. A $95 diagnostic fee covers the visit and the diagnosis on a repair call, and it is waived when you approve the repair. Bigger jobs like a water heater replacement or a re-pipe get quoted after we have looked at the house, not over the phone.
Yes. We take emergency calls 24 hours a day. Before you call, shut the water off: most fixtures have a small valve behind or beneath them, and the main shutoff is usually where the service line enters the house or near the water heater. If the whole house has lost water, call Two Rivers Utilities first at 704-866-6843, because that usually points to the utility side rather than to your plumbing.
Call Two Rivers Utilities at 704-866-6843 before you call a plumber. A whole-house loss of water is more often a utility-side problem than a problem inside your house, and the utility will not charge you to check their own main. If they confirm the main and your service line are fine, the problem is on your side of the meter, and that is when to call us at (704) 825-4463.
Plumbing repairs, drain cleaning, leak detection, pipe repair, re-piping, water heater replacement and service, faucet installation, toilet repair and installation, and garbage disposal installation, for residential customers in Gastonia and the surrounding area. If you are not sure whether your problem is on that list, call (704) 825-4463 and describe it. We will tell you either way, and if it is not something we do we will say so.
Yes. Same company, same phone number, same technicians you may already know. If you are on our Monthly Energy Savings Agreement for HVAC, nothing about that changes, and plumbing is simply another reason to call the number you already have.
HOW CAN WE HELP?
Our Services
At Tommy Bynum Heating & Cooling, we provide comprehensive services for your HVAC needs. From heating & air conditioning maintenance, repair, and installation, our skilled team is here to ensure your comfort year round. Trust us to deliver efficient and reliable solutions to keep you cool in the summer and warm in the winter.
WHY CHOOSE US
Quality You Can Count On
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You can rest assured knowing that our team will stand by their work and your satisfaction is 100% guaranteed with us. We treat your family like our family.
