Furnace or Heat Pump Not Keeping Up?
4.9 ★
500+ Google reviews
- Locally Owned Since 1979
- Certified, Licensed & Insured Technicians
- 24/7/365 Emergency Service
FREE Diagnostic with Repair! ($95 Value)
When your heat quits, the last thing you want is to pay just to find out what's broken. That's why the diagnostic, a $95 value, is free when you move forward with a repair. *Expires:
. Not valid with any other offers. Call for details and exclusions.
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Furnace and Heat Pump Repair in Gastonia
Tommy Bynum Heating & Cooling repairs furnaces and heat pumps in Gastonia and Belmont, and we answer the phone 24/7. Most no-heat calls come down to a short list of parts: an igniter or flame sensor that keeps a furnace from lighting, a blower motor or capacitor that’s failed, a thermostat that isn’t calling for heat, or a heat pump that’s low on refrigerant or stuck in defrost. We find the cause first, then explain the repair and the price before any work starts. If the system runs but the air at the vents feels cool, here’s why your heat is blowing cold air and what to check first.
“Brad provided me excellent service. He figured out the issue within 15 mins., had the heat working again 10 mins. later.” Tim G., Google review, December 2025
Is Your Heat Pump Steaming or Blowing Cool Air?
Usually that’s the defrost cycle, and it’s normal. On cold, damp days frost builds up on the outdoor coil, so the heat pump reverses for a few minutes to melt it. You may see steam rising from the outdoor unit, hear a whoosh, and feel cooler air at the vents until it switches back. A cycle typically lasts 5 to 15 minutes, and it can happen even when it’s in the 40s outside. Call us if the outdoor unit stays caked in ice, if it seems to defrost constantly, or if the house keeps getting colder. Before you call about any no-heat problem, check that the thermostat is set to Heat, the filter isn’t clogged, and the breaker hasn’t tripped.
Call Us Right Away If:
- The House Keeps Getting Colder With the Thermostat Set Right
- The Outdoor Unit Stays Covered in Ice
- You Hear Banging, Grinding or Squealing From the System
- A Burning or Electrical Smell That Won’t Go Away
- Smell Gas? Leave the House First, Then Call 911 or Your Gas Company From Outside
HOW CAN WE HELP?
Our Services
At Tommy Bynum Heating & Cooling, we provide comprehensive services for your HVAC needs. From heating & air conditioning maintenance, repair, and installation, our skilled team is here to ensure your comfort year round. Trust us to deliver efficient and reliable solutions to keep you cool in the summer and warm in the winter.
WHY CHOOSE US
Quality You Can Count On
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You can rest assured knowing that our team will stand by their work and your satisfaction is 100% guaranteed with us. We treat your family like our family.
